FREQUENTLY ASKED QUESTIONS
Do you have a catalog that I can get? No, all we have is the website, this way we can keep our prices down.
Do you match prices of other police equipment suppliers? Not normally, our prices are lower than most anyway.
Do you have any items that are restricted to police officers only? Yes we do, they are marked on the page if that applies. We can either accept a copy of your department issued ID or a letter on department letterhead verifying your status. These will be kept on file and you will not have to provide it again on future purchases.
Do you give police officer discounts? No since our prices are lower anyway. On a large purchase of multiple items we can give a better price.
What credit cards do you accept? Visa/MasterCard
Will you ship overseas? FPO/APO addresses are not a problem. Other than that we do not ship overseas. If you have a question about this policy, you may call and speak with the owner.
Are all sales final? Any item purchased that must be ordered in is final, if the item is in stock then we will exchange item for item only. Any item that is purchase as "used" is final and there is no warranty on those items. Shipping costs are not refundable.
Do you have online purchasing? Not at this time, you must call. This way we can make sure that you get the correct item for what you want it for.
Do you install items into vehicles? At this time installations are not performed but assistance to you is available.
What experience do you have in emergency equipment? Bobby Byrum, the owner, has been involved with emergency services for over 40 years and has been doing installations and repairs for over 20 years. He has been a police officer, deputy sheriff, fireman, EMT, rescue scuba diver and Divemaster, and did 20 years in the military (USMC and USN).
Why do we have to call in an order? This is due to several orders being placed in the past where the customer discovered that they were ordering the wrong item or had the wrong part number. Remember, any item that has to be ordered in is a final sale.
Do you have a catalog that I can get? No, all we have is the website, this way we can keep our prices down.
Do you match prices of other police equipment suppliers? Not normally, our prices are lower than most anyway.
Do you have any items that are restricted to police officers only? Yes we do, they are marked on the page if that applies. We can either accept a copy of your department issued ID or a letter on department letterhead verifying your status. These will be kept on file and you will not have to provide it again on future purchases.
Do you give police officer discounts? No since our prices are lower anyway. On a large purchase of multiple items we can give a better price.
What credit cards do you accept? Visa/MasterCard
Will you ship overseas? FPO/APO addresses are not a problem. Other than that we do not ship overseas. If you have a question about this policy, you may call and speak with the owner.
Are all sales final? Any item purchased that must be ordered in is final, if the item is in stock then we will exchange item for item only. Any item that is purchase as "used" is final and there is no warranty on those items. Shipping costs are not refundable.
Do you have online purchasing? Not at this time, you must call. This way we can make sure that you get the correct item for what you want it for.
Do you install items into vehicles? At this time installations are not performed but assistance to you is available.
What experience do you have in emergency equipment? Bobby Byrum, the owner, has been involved with emergency services for over 40 years and has been doing installations and repairs for over 20 years. He has been a police officer, deputy sheriff, fireman, EMT, rescue scuba diver and Divemaster, and did 20 years in the military (USMC and USN).
Why do we have to call in an order? This is due to several orders being placed in the past where the customer discovered that they were ordering the wrong item or had the wrong part number. Remember, any item that has to be ordered in is a final sale.